1. Introduction
Zynlore ("Zynlore", "we", "us", "our") operates zynlore.in and the apps listed in our app directory (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Services, you agree to the collection and use of information as described here.
Some of our apps — for example, Splitroo — publish their own, more detailed privacy policy covering exactly what that app collects. Where one exists (linked from that app's page), it applies to that app in addition to the general practices described here.
2. Information we collect
2.1 Information you provide directly
Contact details (name and email) when you reach out through our support form or sign in to an app; content you create inside an individual app (governed by that app's own privacy policy); and anything you send us via support, email, or feedback.
2.2 Information collected automatically
Usage data (pages visited, features used, time spent, approximate location derived from IP address, device and browser type) and log/diagnostic data (IP address, access times, crash reports) collected to keep the Services running and to fix bugs.
2.3 Information from third parties
If you sign in using a third-party provider (e.g. Google or Apple sign-in), that provider shares basic profile information with us, subject to your permissions at the time. Payment processors (Apple App Store, Google Play) confirm that a purchase was made and its product ID — never your card details.
3. How we use information
- Provide, operate, and maintain our Services
- Respond to support requests and communicate with you about your account or a Service
- Understand usage patterns in aggregate, to improve the Services and decide what to build next
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal obligations
4. Cookies and similar technologies
Our website may use cookies and similar technologies (such as local storage) to remember preferences and to understand aggregate site usage through analytics. You can disable cookies in your browser settings; some site features may not function correctly without them. We do not use cookies to serve third-party advertising.
5. How we share information
We do not sell your personal information. We may share it with:
- Service providers who help us operate the Services (hosting, analytics, email delivery, support tooling), bound to use it only to provide that service to us.
- Payment processors (Apple, Google) to process in-app purchases and subscriptions.
- Legal and safety reasons — if required by law or legal process, or to protect the rights, property, or safety of Zynlore, our users, or the public.
- Business transfers — if Zynlore is involved in a merger, acquisition, or sale of assets, we'll notify you of any material change in ownership or use of your data.
6. Data retention
We retain information for as long as necessary to provide the Services and for legitimate business purposes — including maintaining shared records other users depend on, resolving disputes, and enforcing our agreements — unless a longer period is required by law. Individual apps may describe more specific retention practices in their own privacy policy.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, object to or restrict certain processing, receive a portable copy of your data, or withdraw consent where processing is based on it. To exercise any of these rights, contact zynlore.app@gmail.com — we'll respond within a reasonable time and may need to verify your identity first. Individual apps may offer in-app tools (e.g. "Export My Data", "Delete Account") that fulfill these requests directly.
8. Children's privacy
Our Services are not directed at children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from children. If we learn we've collected information from a child without appropriate consent, we'll delete it.
9. International data transfers
Zynlore and our service providers may process and store information in countries other than your own. Where required, we take steps to ensure information transferred internationally receives an adequate level of protection.
10. Data security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Third-party links and services
Our Services may link to or integrate with third-party websites, apps, or services (including app stores) we don't control. This policy doesn't cover their practices — please review their own privacy policies.
12. Changes to this policy
We may update this policy from time to time. If we make material changes, we'll update the effective date above and, where required, notify you — in-app or by email.
13. Contact us
Questions about this policy or your data: zynlore.app@gmail.com.